Terms of Service

1. Acceptance of Terms

By accessing or using ScheduleFriend ("the Service"), available at schedulefriend.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

ScheduleFriend is an online scheduling platform that connects tennis coaches with students. The Service allows coaches to set up booking pages, manage availability and venues, and accept lesson bookings. Students can discover coaches, book lessons, and manage their appointments. The Service includes optional integrations with Google Calendar for two-way calendar sync and email/SMS notifications for booking updates.

4. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activity that occurs under your account

You may not create multiple accounts for the same person, share your account credentials, or transfer your account to another person without our consent.

5. User Data

You retain ownership of all data you provide to the Service ("User Data"), including profile information, venue details, lesson types, and booking records. By using the Service, you grant ScheduleFriend a limited, non-exclusive license to use, store, and process your User Data solely for the purpose of providing and improving the Service.

You are responsible for ensuring that your User Data does not violate any third party's rights and that you have obtained any necessary consents for data you provide about others (such as student contact information).

6. Acceptable Use

You agree not to use the Service to:

• Send spam, unsolicited messages, or bulk communications
• Engage in fraudulent activity or misrepresent your identity
• Scrape, crawl, or use automated tools to extract data from the Service
• Attempt to gain unauthorized access to other users' accounts or data
• Interfere with or disrupt the Service or its infrastructure
• Use the Service for any illegal purpose or in violation of applicable laws
• Reverse-engineer, decompile, or disassemble any part of the Service

7. Coach Responsibilities

If you use the Service as a coach, you agree to:

• Provide accurate availability, venue, and lesson type information
• Honor confirmed bookings or provide reasonable notice of cancellations
• Maintain appropriate qualifications and insurance for the services you provide
• Comply with all applicable local laws and regulations governing your coaching services

ScheduleFriend is a scheduling platform only. We do not employ coaches, verify credentials, or guarantee the quality of coaching services. The relationship between coaches and students is solely between those parties.

8. Student Responsibilities

If you use the Service as a student, you agree to:

• Attend confirmed bookings or cancel in reasonable time
• Provide accurate contact information for booking communications
• Respect coach cancellation policies and venue rules

9. Intellectual Property

The Service, including its design, code, logos, and documentation, is owned by ScheduleFriend and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

Content you create within the Service (profile descriptions, booking page customizations) remains your property, subject to the license granted in Section 5.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Service will be uninterrupted, error-free, or secure. We are not responsible for any missed bookings, scheduling conflicts, or losses resulting from Service downtime or technical issues.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCHEDULEFRIEND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you have paid us, if any, in the twelve (12) months preceding the claim.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with reasonable notice, except in cases of egregious violations where immediate termination may be necessary.

Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. For material changes, we will notify you by email. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at support@schedulefriend.com.